Refund policy
Return & Refund Policy
Our Promise We want you to love your Nail Perk press-ons. If something isn't right, we're here to help.
Eligibility
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns on press-on nails that have been applied or removed from their packaging, unless the item arrived defective or incorrect.
How to Request a Return Email us with your order number and reason for return. Once approved, we'll provide instructions for sending the item back.
Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery with a photo of the issue, and we'll arrange a replacement or refund at no extra cost.
Exchanges We don't offer direct exchanges at this time — please request a return and place a new order for the item you'd like instead.